SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Middle East & Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aqua7store.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods are excellent. I can not check in the cold, because we are already warm. But it's hot at home. Height 184 cm, weight 84 kg-sat perfectly.
Товар отличный. Проверить в холод не могу, потому что у нас уже потеплело. Но дома в нем жарко. Рост 184 см, вес 84 кг - сели идеально.
Beaucoup trop petit, je peut rien en faire
Excellent! The only thing that the seams are felt by the body.
Good product, it looks like quality material and robust seams. You have to keep an eye on the carving.
Very good quality. Material is thin and will be very comfotable in summer. My height 176 cm, weight 72 kg, my waist cicumstance 90 cm and pants size XL is OK but waist dimension of pants is so small - rubber so strong. Now I again ordered XXL size and hope will be better for me.
On height 173 and weight 70, took XL, it would be possible and just L (warmed pants, old version). In this model, Asian XL corresponds to-European and American (indicated on the tag)
Tela fina y con buena ventilacion, se ve ideal para primavera-otoño. Talla XL para 173 cm y 80kg va un poco justo, pero xxl igual seria demasiado grande. Contento con la compra.
Shipping satisfied material quality satisfied price contrast very satisfied, or more application will need four key
Recommended! Male, 178cm height, 74kg, arm span 192 cm and XL fits me perfectly!
Product as described. Ok.
Got the goods. fast. Corresponds to the description. The quality of tailoring is excellent. There are ventilation holes behind the Coquette and behind the red zippers. Thin-for the summer. Or with thermal underwear. It is necessary to consider when ordering that the Asian size is sent (see. Photo) I guessed-Butt (height 178 weight 70). Satisfied. Thank you store.
It's a perfect jacket.
Very good pants! Good fabric, pulling. Only with the size you need to guess. I am 195 cm and 112 kg fits closely
Pants are excellent, it is very comfortable to ride, but on one pocket, the zipper sticks and diverges.
I ordered my husband to ride a bike for the winter. This is the 1st experience of buying bicycle pants. Specifically in this warm model on the belt elastic band and ties, 2 Strong pockets with a zipper and most importantly on the bottom of the pants are Velcro, which allow you to knot the pants, and when you do not need to expand. Velcro, not rag, as we usually see on clothes, and small plastic stars, which cling to the strip of fleece. Pants are dense, the water from them really rolls, my husband on a bicycle in them was comfortable at-10, -15. In-5 he dresses light pants without insulation. Took a photo from the inside of the pants, because. Itself when buying could not understand than 2 warm models differ from each other. I hope that my feedback will help you navigate. As for measurements, you need to consider that the pants are a little stretch. The length of the inner seam is 77,5 cm, sweat (elastic in an unstretched state) 40,5 cm. Sweat (elastic band in the most stretched state) 52,5 cm Pob 57,5 cm The width of the leg is 19 cm and can still be reduced by Velcro.